Privacy Policy

New England Indemnity Company – Privacy Policy

Effective Date: September 17, 2025

At New England Indemnity Company, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website: https://neicinsurance.com.

By using our website, you agree to the practices described below.

Information We Collect

We collect information in the following ways:

 

a. Information You Provide Directly

You may provide personal information by:

  • Filling out contact or quote request forms

  • Communicating with us via email or phone

This information may include:

  • Name

  • Phone number

  • Email address

  • Mailing address

  • Insurance details related to home or auto coverage

b. Information Collected Automatically (Cookies and Analytics)

When you visit our website, we automatically collect certain technical information using cookies and third-party tools.

This includes:

  • IP address (anonymized where possible)

  • Browser type and version

  • Pages visited and time spent on the site

  • Device information

  • User interaction data

Cookies and Tracking Technologies

We use cookies to help improve site functionality, personalize user experience, and understand how visitors use our website. Cookies are small files stored on your device that allow websites to remember preferences and activity.

Below is a summary of the cookies used on our website:

Cookie NamePurposeDuration
wpEmojiSettingsSupportsDetects whether the user’s browser supports certain emoji display functionsSession
elementorSupports front-end content editing and renderingPersistent (no expiry set)
cookieyes-consentStores users’ cookie consent preferences1 year
_ga, _ga_*Google Analytics cookies used to track website usage and traffic1 year, 1 month, 4 days

You can manage cookies at any time via your browser settings.

How We Use Your Information

We may use the information we collect to:

  • Provide home and auto insurance quotes

  • Respond to your inquiries and requests

  • Improve website functionality and content

  • Ensure website security and performance

  • Comply with legal and regulatory requirements

  • Analyze visitor behavior and site traffic

Sharing and Disclosure of Information

We do not sell or rent your personal information.

We may share information with:

  • Insurance carriers and service partners (for processing quotes and applications)

  • Website hosting and analytics providers

  • Legal or regulatory authorities, if required by law

Third parties we work with are required to use your information only for the purposes of providing services to us, and must protect your data appropriately.

Your Rights Under U.S. Privacy Laws

Although there is no single federal privacy law in the U.S., several states (such as California, Virginia, Colorado, and others) provide consumer data privacy rights. Depending on your location, you may have the right to:

  • Know what personal data we collect about you

  • Request access to or deletion of your personal data

  • Opt out of the sale or sharing of your personal data (Note: We do not sell your personal data)

To exercise your rights or make a data-related request, please contact us at:

Email: info@neicinsurance.com
Phone: 603-471-3152 or 800-977-5307

We may need to verify your identity before processing your request.

Use of Third-Party Services

We use third-party tools, such as Google Analytics, to better understand how users interact with our website. These tools may collect anonymous information through cookies and similar technologies.

To learn more, visit Google’s Privacy Policy.

We also use CookieYes for managing your cookie consent preferences.

Data Security

We take reasonable steps to protect your information from loss, misuse, unauthorized access, or disclosure. These measures include both technical and organizational safeguards.

However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect or store personal information from children. If you believe a child has provided personal data to us, please contact us immediately.

Do Not Track

Some browsers offer a “Do Not Track” feature. At this time, our website does not respond to such signals. However, you can control cookie use via your browser settings.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, the revised version will be posted on this page with the updated “Effective Date” at the top.

We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact:

New England Indemnity Company
10 Corporate Drive, Suite 203
Bedford, NH 03110
Phone: 603-471-3152 or 800-977-5307
Email: info@neicinsurance.com